Privacy Policy

This Privacy Policy describes how The SBCC – Storm Nation Roofing collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, address, phone number, and email address.
  • Service Information: Details about the services you are interested in or have requested.
  • Payment Information: Credit card details or other payment information necessary to process transactions.
  • Website Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited.
  • Communications: Records of your communications with us, including emails and phone calls.

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you fill out forms on our website, request a quote, or contact us directly.
  • Automatically: Through cookies and other tracking technologies when you use our website.
  • From Third Parties: From service providers or partners who assist us in providing our services.

3. Use of Information

We use your personal information for the following purposes:

  • Providing Services: To provide the services you have requested, including handyman services, roof replacement, and other home services.
  • Communication: To communicate with you about your service requests, updates, and other relevant information.
  • Payment Processing: To process payments for our services.
  • Improving Our Website: To analyze website usage data and improve the functionality and user experience of our website.
  • Marketing: To send you promotional materials and offers about our services, where permitted by law.
  • Legal Compliance: To comply with legal obligations and respond to legal requests.

4. Sharing of Information

We may share your personal information with the following parties:

  • Service Providers: Third-party service providers who assist us in providing our services, such as payment processors and marketing agencies.
  • Business Partners: Partners who collaborate with us to offer services or promotions.
  • Legal Authorities: When required by law or to protect our rights and interests.

We do not sell your personal information to third parties.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Using encryption to protect sensitive information transmitted online.
  • Secure Storage: Storing personal information on secure servers with limited access.
  • Access Controls: Implementing access controls to restrict access to personal information to authorized personnel only.
  • Regular Audits: Conducting regular security audits to identify and address potential vulnerabilities.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your use of our website. Cookies are small data files stored on your device that help us improve your browsing experience. You can control the use of cookies through your browser settings.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You have the right to opt-out of receiving marketing communications from us.

To exercise these rights, please contact us using the contact information provided below.

8. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date. Your continued use of our website after the changes constitutes your acceptance of the new Privacy Policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

The SBCC – Storm Nation Roofing
Phone: 704-668-7481
Email: blake@thesbcc.com

Effective Date: [Insert Date]